Understanding of operating systems, Windows 2000/NT/XP configuration options and troubleshooting
Browser Support - Internet Explorer
Strong computer skills required
Proficient in network connectivity troubleshooting, TCP/IP, Dial-up, Token Ring, Ethernet, LAN/WAN
Excellent oral and written communication skills
Excellent customer service orientation
Neutral accent
Experience : 0 to 3 Years in Tech Support Voice Process
Salary: Not Mentioned
Industry :ITES, BPO, KPO, LPO, Customer Service, Operations
Role Category : IT Helpdesk - Technical Service representative (100% voice process)
Job Role : Associate/Senior Associate -(Technical)
Qualification : Bachelor's Degree/ Diploma
Walk-In Date : From 15th to 18th January 2013
Venue Detail :
BANGALORE :
IBM India Pvt Ltd,
D Block, Embassy Golf Links
Koramangala Intermediate Ring Road
Bangalore-34
Contact Person : Lakshmi Rangappa/ Arindam
OR
IBM India Pvt Ltd,
G1 Block, Manyata Embassy Business Park
Nagawara outer ring road
Bangalore- 45
Contact Person : Naveen Mon
HYDERABAD :
IBM
Mindspace Cyberabad, Survey No. 64 , APIIC, Software layout,
Next to VSNL, Hitechcity, Madhapur,
Hydreabad - 500081
Contact Person : Sijo
MANDATORY DOCUMENTS TO BE CARRIED- (Without which candidates will not be allowed for interview) :
Valid Govt Approved ID Proof(Orginal & Photo Copy of the same)
Hard copy of this Interview Invite mail
Hard copy of your resume
Photocopy of current organization offer letter / increment letter & Last company Relieving letter (Only if candidate is in current company for less than one year)
Photocopy of 3 months recent Pay slips
1 Passport size photo's
Highest qualification Provision or Convocation Letter & Degree Marks sheets
Form 16 if working as a Contractor Employee (Mandatory).
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